Please read the following terms carefully before accessing or using the v988 platform. By registering an account or placing a wager, you confirm that you have read, understood, and agree to be bound by these Terms.
Last Updated: January 2026You must be at least 21 years of age and a resident of Indonesia to hold a v988 account. We strictly enforce age verification through KTP document review for all accounts.
Deposits and withdrawals are processed in Indonesian Rupiah (IDR) via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon — with no hidden conversion fees.
All promotions carry clearly stated wagering requirements. No bonus may be withdrawn before the applicable turnover condition is satisfied. Terms are never amended retroactively.
One account per person, per household. Sharing accounts, using VPNs to bypass restrictions, or operating multiple accounts will result in immediate suspension and forfeiture of funds.
v988 provides self-deposit limits, session time controls, and permanent self-exclusion options. We reserve the right to intervene if activity patterns suggest problem gambling behaviour.
Our Indonesian-speaking support team is available around the clock via live chat. Disputes and account queries are addressed within 24 hours of submission in the vast majority of cases.
In these Terms and Conditions, the following words and expressions shall have the meanings set out below unless the context expressly requires otherwise:
| Term | Meaning |
|---|---|
| "v988" / "We" / "Us" / "Our" | The operator of the online gaming platform accessible at https://v988.cam, including its employees, agents, and affiliates. |
| "Platform" | The v988 website, mobile-optimized site, and any associated applications or services made available to registered members. |
| "You" / "Player" / "Member" | Any individual who accesses the Platform and/or holds a registered v988 account. |
| "Account" | The individual profile created by a registered Player on the Platform, through which deposits, wagers, and withdrawals are made. |
| "Balance" / "Funds" | Real-money funds denominated in Indonesian Rupiah (IDR / Rp) held within a Player's Account. |
| "Bonus Funds" | Non-withdrawable promotional credits awarded to a Player's account, subject to applicable wagering requirements before conversion to withdrawable funds. |
| "KYC" | Know Your Customer — the identity and document verification process conducted by v988 to confirm a Player's eligibility and identity. |
| "Wager" / "Bet" | A real-money stake placed by a Player on a game, sporting event, or other betting market offered on the Platform. |
| "Turnover" / "Wagering Requirement" | The total cumulative bet amount a Player must place before Bonus Funds are eligible for conversion to withdrawable funds. |
| "WIB" | Western Indonesia Time (UTC+7), the reference time zone for all v988 operational schedules, support hours, and transaction processing windows. |
Access to and use of the v988 Platform is strictly restricted to individuals who meet all of the following criteria at the time of registration and at all subsequent times during their membership:
Underage Gambling is Strictly Prohibited. Any account found to be operated by a person under 21 years of age will be immediately closed and all funds, including any winnings, will be permanently forfeited. v988 reports suspected underage access to relevant authorities.
To open an account with v988, you must complete the registration process accurately and in full. By submitting your registration, you warrant that all information provided — including your full legal name as it appears on your Indonesian KTP, date of birth, residential address, and contact details — is true, current, and complete. You must promptly update your account if any such information changes.
Each individual may hold only one registered account with v988 at any time. Opening duplicate or multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms and will result in the suspension or permanent closure of all associated accounts and forfeiture of any balances held therein.
v988 reserves the right to request identity verification documents at any stage of the customer relationship, including at registration, before processing a withdrawal, or following a period of inactivity. Standard documents requested include a clear photograph of your Indonesian National Identity Card (KTP) and, where applicable, a recent bank statement or utility bill as proof of address. Failure to provide satisfactory KYC documentation within the requested timeframe may result in account suspension.
You are solely responsible for maintaining the confidentiality of your account username and password. v988 will never ask for your password via email, live chat, or any other channel. If you suspect that your account has been accessed without your authorization, you must notify our support team immediately so that appropriate security measures can be applied.
Sharing your account credentials with any other person — whether for the purpose of placing bets on your behalf, accessing your balance, or any other reason — is strictly prohibited. v988 cannot be held liable for losses arising from unauthorized account access that results from your own failure to safeguard your credentials.
An account is considered inactive if no login or real-money transaction has been recorded for a continuous period of 12 months. v988 reserves the right to apply a monthly administrative fee of Rp 50.000 to inactive accounts once the inactivity threshold has been reached, deducted from any remaining balance until the balance reaches zero or the account is reactivated by the Member. Players will be notified by email prior to any such deduction.
You may request permanent closure of your account at any time by contacting our support team. Before closure is processed, any pending withdrawal requests will be settled and any outstanding wagering requirements on Bonus Funds will be reviewed. v988 will process closure requests within 5 business days of receipt of a valid, verified request.
v988 currently supports deposits and withdrawals via the following Indonesian banking channels, all transacted in Indonesian Rupiah (IDR / Rp):
v988 reserves the right to add or remove payment methods at its discretion. Any changes to available payment channels will be communicated to Members in advance wherever practicable.
The minimum deposit amount is Rp 50.000 per transaction. There is no maximum deposit limit for standard accounts; however, high-value deposits may trigger additional KYC review. All deposited funds must originate from a bank account registered in your own name — third-party deposits are strictly prohibited and will be returned to the source account, less any applicable bank transfer fees.
Deposits made via local Indonesian bank transfer are typically credited to your v988 account within 5 to 15 minutes during normal banking hours (WIB). Deposits made outside banking hours may take longer to process. If your deposit has not been credited within 60 minutes, please contact our 24/7 support team with your transfer receipt.
The minimum withdrawal amount is Rp 100.000 per transaction. Withdrawals will only be processed to a bank account registered in the same name as the v988 account holder. Before any withdrawal is approved, v988 may require the Member to complete KYC verification if not previously completed. Withdrawal requests submitted before 21:00 WIB on business days are generally processed the same day; requests submitted after this cut-off will be processed on the next business day.
v988 does not charge a platform-side withdrawal fee. Standard inter-bank transfer fees levied by the receiving financial institution remain the responsibility of the Member. Where v988 absorbs bank charges on behalf of Members as a promotional benefit, this is at our sole discretion and may be withdrawn at any time.
All player funds deposited with v988 are held in segregated accounts entirely separate from the company's operational capital. This arrangement ensures that your deposited balance is protected and available for withdrawal at all times, independent of the company's own financial position.
Anti-Money Laundering Notice. v988 is committed to full compliance with applicable anti-money laundering (AML) standards. Any deposit that cannot be matched to a verified source of funds, or any withdrawal pattern that appears inconsistent with normal gaming activity, may be subject to enhanced due diligence, a temporary hold, or referral to the relevant authorities. Attempting to use v988 for the purposes of money laundering is a criminal offence.
Promotional offers published on the v988 Platform are available to eligible registered Members only. Unless expressly stated otherwise, each promotion is available once per Member, per household, and per IP address. v988 reserves the right to withdraw any promotional offer from any Member at any time if there is reasonable evidence of bonus abuse, exploitation of system errors, or coordinated wagering designed to circumvent wagering requirements.
All Bonus Funds are subject to a wagering requirement that must be satisfied before any portion of those funds — or winnings derived from them — may be withdrawn. The applicable turnover multiplier for each promotion is stated clearly on the relevant promotion page at the time of opt-in. Wagering requirements must be met within the validity period stated for that promotion; unused Bonus Funds that have not met their requirements by the expiry date will be automatically removed from the account.
Not all games contribute equally to the satisfaction of wagering requirements. Unless the relevant promotion specifies otherwise, the following general contribution rates apply:
v988 employs automated monitoring systems to detect patterns consistent with bonus abuse, including but not limited to: low-variance betting designed to hedge bonus funds, placing opposing bets on the same event across multiple accounts, systematic exploitation of free bet mechanics, and other strategies that materially reduce the financial risk to the Player while satisfying wagering conditions. Where bonus abuse is identified, v988 reserves the right to void the relevant bonus, cancel associated winnings, and suspend or permanently close the implicated account(s).
All bets are accepted subject to availability of the relevant market and the sufficiency of funds in your account at the time the bet is confirmed. A bet is not valid until you have received a confirmed bet receipt with a unique reference number. v988 reserves the right to refuse or restrict any wager at its sole discretion, without being required to provide a reason.
In the event that odds, game payouts, or market prices are published due to a technical error, system malfunction, or human error ("palpable mistake"), v988 reserves the right to void any bets placed at incorrect prices and to refund the original stake amount to the Player's account. This applies equally to casino games, sports betting markets, togel (Indonesia's traditional numbers lottery) draws, and any other product offered on the Platform.
Official results for sporting events are sourced from recognized governing bodies (e.g., FIFA, the Indonesian Football Association for BRI Liga 1, the Badminton World Federation). In the event of a discrepancy between live in-play data and official results, the official result of the governing body shall prevail. Disputes regarding game outcomes must be submitted to our support team within 72 hours of the event result being declared. Disputes submitted after this window will not be eligible for review.
v988 is committed to promoting responsible gaming practices. We provide the following tools to all registered Members, accessible directly from the account settings panel:
If you believe that gambling is negatively impacting your finances, relationships, or mental health, we urge you to contact our support team immediately. Further guidance is available on our dedicated Responsible Gaming page. Access to gambling services is restricted to adults aged 21 and over.
The following conduct is strictly prohibited on the v988 Platform. Breach of any of these provisions may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to law enforcement authorities:
All content on the v988 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of v988 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only.
You may not reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any content on the Platform without the prior written consent of v988. Unauthorized use of v988 intellectual property will be pursued to the fullest extent permitted by applicable law.
v988 endeavors to maintain continuous Platform availability but does not warrant uninterrupted or error-free service. Scheduled and unscheduled maintenance windows, technical outages, or third-party service disruptions may temporarily affect access. v988 shall not be liable for any losses — including, without limitation, losses of anticipated winnings — arising from Platform unavailability.
v988 shall not be liable for any failure to perform its obligations under these Terms where such failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, national emergencies, government actions, civil unrest, telecommunications infrastructure failures, or cyberattacks.
To the fullest extent permissible under applicable law, v988's total aggregate liability to any individual Member in connection with their use of the Platform — whether in contract, tort, or otherwise — shall not exceed the total amount of real-money funds deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.
The Platform and all services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
v988 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions and is incorporated herein by reference. By registering an account, you acknowledge that you have read and accepted the Privacy Policy in full.
We implement industry-standard technical and organizational security measures — including 256-bit SSL encryption, access controls, and regular security audits — to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
v988 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will publish a notice on the Platform and update the "Last Updated" date at the top of this document. Where changes are significant, we may also notify registered Members by email.
Your continued use of the Platform following the publication of any revised Terms constitutes your acceptance of those changes. If you do not agree with any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 3.4 above.
These Terms and Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with internationally recognized principles of commercial law and the operating jurisdiction of v988's licensing authority.
In the event of a dispute, we encourage you to contact our customer support team in the first instance. Our team will make every effort to resolve the matter informally and promptly. If a dispute cannot be resolved through informal channels within 30 days, both parties agree to pursue resolution through binding arbitration before a mutually agreed independent arbitration body.
Nothing in this clause shall prevent v988 from seeking interim injunctive relief in any competent court to protect its intellectual property or prevent ongoing harm to the Platform or its users.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the v988 support team through the following channel:
For account-specific queries, please have your registered account username and a copy of your KTP available to enable our team to verify your identity and assist you efficiently.
v988 will never initiate unsolicited contact asking for your account password, PIN, or full bank account details. If you receive any communication purporting to be from v988 that requests this information, please disregard it and report it to our support team immediately.
Our support team is available around the clock. You can also review our FAQ for quick answers, or visit our Responsible Gaming page to learn about player protection tools.